![]() Pony Express Pickup and Postamats: Order can be picked up at a Pony Express Pickup Point by providing the unique code, received via SMS on tel #, that was used during checkout. Orders can be tracked on Boxberry site or by Boxberry hotline 88002226857, email. Your tracking number will have following format: 0000XXXXXXXXXXXXXX. For shipping related inquiries regarding Boxberry orders, please contact Boxberry hotline 88002226857, email īoxberry Tracking: Please note, tracking will not be available for a few days after your order is placed due to the information exchange between the company and delivery service.Ozon lockers - 3 days - (customer also can extend storage time for one extra day via contacting Boxberry customer care hotline)įor Postamats, unclaimed orders will be stored in the warehouse for 28 days and will be disposed of after 28 days.īoxberry Delivery: In case the delivery address is not served by Boxberry, customer's order will be delivered by EMS courier service. Pickup Point - 28 days (Any unclaimed package will be disposed of after the storage period is expired) Please refer to the shipping service detail below for each carrier option.īoxberry Pickup and Postamats: Order can be picked up at a Boxberry Pickup Point by providing the unique code, received via SMS on tel #, that was used during checkout. Global Air Home Delivery with Tracking: If Global Air Home Delivery with Tracking service is selected, iHerb will allocate the quickest and most affordable shipping carrier in your region, Russian Post Delivery (EMS), Pony Express Delivery, SberLogistics Delivery or Boxberry Delivery. (Shipping carriers available with this service include: Russian Post Office Pickup, Pony Express Pickup and Postamats, 5Post Pickup and Postamats, SberLogistics Pickup and Postamats or Boxberry Pickup and Postamats.) You will be able to select your Pickup Locker location at checkout. ![]() Global Air Locker with Tracking: When selecting Global Air Locker with tracking service, iHerb automatically allocates Pickup Locker locations in your shipping destination for the quickest, most cost-effective shipping carriers available. ![]() These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice. You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control. The Estimated Delivery window provided by iHerb reflects most standard deliveries. You can access to obtain the Individual Taxpayer Identification Number.įor information about customs, import duties, etc., visit: Federal Customs ServiceĪll iHerb orders are shipped out from our US warehouses to your country by Air Freight. IHerb will not be liable for packages held or confiscated by customs.Īccording to the Order of The Federal Customs Service Of the Russian Federation, of № 1060 «The procedure for using as a passenger customs declaration of the register of express goods of goods for personal use, delivered by the carrier to individuals, using the UAIS of customs authorities» recipients of personal shipments with Russian citizenship must provide an ITN along with Passport ID for customs clearance. For example, customers may purchase 15 items, as long as there are 3 separate Product/SKUs.Īs of Januthe personal import over EUR 200 and / or 31 kg per parcel will be subject to applicable Duties, Taxes and other customs fees. This is not a restriction of the order total. Item Level Restriction: After working with local customs, our logistics partners have advised adding a quantity restriction of 5 items per product/SKU number in order to ensure personal import. However, please be aware, the following substances are not allowed to be imported into Russia : Hemp seed, kava, raw seed, raw nuts. ![]() Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.Īt iHerb, we respect the rules and regulations of Russian government and do our best to block Customs prohibited products from our site. ![]() Please note iHerb does not support shipment to Crimeaĭue to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date. ![]()
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